Summary of the Incident

In a remarkable display of bravery, an ambulance worker has been honored with a commendation for saving a distressed girl teetering precariously on the edge of a bridge over a busy road.

Who Was Involved?

Emergency medical technician Ian Willgress, an esteemed member of the East of England Ambulance Service (EEAST), was summoned to the scene on the A47 at Longwater in Norwich, Norfolk, earlier this year alongside his colleague, mental health nurse Dawn Dee.

The Situation

The incident unfolded when police reported a 15-year-old girl in crisis, balancing on a six-inch ledge on the wrong side of the railings, 40 feet above the busy A47 highway. She displayed alarming signs of despair, with indications that she "felt she had nothing to live for."

Action Taken

Recalling the harrowing moment, Willgress stated, "Dawn and I knew that our only chance was to convince her to step back over the barrier." However, initial attempts to communicate with the girl were unsuccessful. Faced with a life-or-death situation, Willgress made the courageous decision to act. "We assessed the risks in collaboration with the police. But ultimately, I trusted my instincts – if I thought she was about to fall or jump, I was ready to intervene," he said.

Rescue and Aftermath

As the situation escalated, he made his move, successfully grabbing the girl and working together with law enforcement to pull her back to safety. She was subsequently transported to the hospital for further evaluation and support.

Recognition and Commendation

Mr. Willgress, who has dedicated over 34 years to the NHS and previously worked in secure psychiatric units, was nominated for the award by leading operations manager Gary Ball. Ball praised him, stating, "Ian took the instantaneous decision to physically intervene, demonstrating immense courage and disregarding his own safety to save a life."

Community Impact

The respect and admiration for Mr. Willgress’s selfless actions have resonated throughout the community. He truly embodies the spirit of public service and heroism that is often required in emergency situations.

A Call to Action

As our society grapples with increasing mental health challenges, stories like that of Ian Willgress serve as a powerful reminder of the critical importance of compassion and swift action in the face of adversity. His actions not only saved a life but also underscored the vital role that emergency services play in protecting and serving those in distress.

Conclusion

Stay vigilant and keep a lookout for your community heroes, because sometimes, a life can be saved in the blink of an eye!