Technology

Most iPhone Owners Unsatisfied with Apple Intelligence Features – What’s Next?

2024-12-16

Author: Ken Lee

A recent survey has revealed surprising insights into the perception of Apple Intelligence among iPhone owners.

While a significant portion of users recognize the importance of AI when selecting a new smartphone, many express disappointment with the current offerings from Apple.

According to a study conducted by SellCell, nearly 48% of iPhone users consider AI features as a ‘very’ or ‘somewhat’ important factor in their purchasing decision. In stark contrast, only 24% of Samsung users share this sentiment, highlighting a greater enthusiasm for mobile AI among Apple fans.

Disappointment with Current AI Features

However, despite their interest in AI, iPhone users seem underwhelmed by the functionalities introduced thus far. The survey indicates that a staggering 73% of Apple Intelligence users find the features either ‘not very valuable’ or feeling like they add ‘little to no value’ to their overall smartphone experience. The dissatisfaction extends to Samsung users as well, with 87% expressing similar concerns about their devices' AI offerings.

The survey showcased a ranking of various Apple Intelligence features prior to the release of iOS 18.2, which include:

- **Writing Tools** (72% popularity)

- **Notification Summaries** (54%)

- **Priority Messages** (44.5%)

- **Clean Up in Photos** (29.1%)

- **Smart Reply in Mail and Messages** (20.9%)

These figures suggest a clear demand for more compelling AI functionalities among smartphone users.

What’s on the Horizon?

The landscape may soon shift with the rollout of iOS 18.2, which introduces intriguing new features: Genmoji and ChatGPT integration. Genmoji combines ‘emoji’ with ‘AI-generated’ to allow users to create personalized emojis seamlessly. Just open the emoji keyboard, tap on the new glowing smiley icon, and describe the emoji you want – it’s as simple as that!

Additionally, Apple has integrated ChatGPT into Siri, allowing users to start requests with “Ask ChatGPT.” This enhancement aims to supplement Siri's capabilities by providing another layer of AI interaction for more complex queries.

As Apple continues to innovate with these notable advancements, it remains to be seen whether they will redefine user perceptions and enhance satisfaction levels among iPhone owners. Enthusiasts eagerly await to see if Genmoji and ChatGPT can finally deliver the value that many have been looking for.

Stay tuned as we delve deeper into the evolving realm of smartphone AI – you won’t want to miss what comes next!