In a striking move, Segway has announced a recall of approximately 220,000 of its scooters across the United States due to a serious fall hazard. This comes after a troubling report from the U.S. Consumer Product Safety Commission (CPSC) highlighting that users have suffered injuries ranging from minor bruises to severe broken bones.

The scooters in question are the Segway Ninebot Max G30P and Max G30LP KickScooters. The recall was initiated after 68 reports of the scooters’ folding mechanisms failing during use—this potentially causes the handlebars or stem to unexpectedly collapse while in operation. Such malfunctions are not only alarming but also raise serious safety concerns, as they can lead to substantial injuries.

As part of the recall announcement, Segway urged all consumers who own these scooters to cease using them immediately. Users can contact the company to receive a free maintenance kit that comes equipped with tools and step-by-step instructions for inspecting and adjusting the locking mechanism. In a recommendation noted on their website, Segway indicated that the folding mechanism may require periodic checks and adjustments based on riding conditions, emphasizing the importance of maintaining these safety features.

The models affected were manufactured in China and Malaysia and were sold at various retailers across the U.S., including giants like Best Buy, Costco, Walmart, Target, and Sam’s Club, as well as online platforms such as Segway.com and Amazon.com, between January 2020 and February 2025. The scooters were priced between $600 and $1,000, making them a significant investment for consumers.

Contacting Segway is essential for those affected, as they will not be offering returns or replacements for the scooters; rather, the focus is on ensuring that customers can safely utilize their current models with proper attention to the folding mechanism.

This alert serves as a critical reminder for scooter users to remain vigilant about the performance of their vehicles. With the potential dangers highlighted in this recall, consumers should take proactive steps to ensure their safety while enjoying their Segway scooters. Don’t wait until you experience an accident—check your scooter now!