82-Year-Old Volunteer’s Heart Stands Strong Despite Scolding Over Free Haircuts in Tampines

SINGAPORE: For nearly ten years, Ms. Jenny Yang, an 82-year-old volunteer, has been a beloved figure at a monthly free haircut service organized by Tampines GRC. This altruistic endeavor, which was initiated in 2014, sees a dedicated team of 15 volunteers cutting the hair of 50 to 60 residents per session, primarily focusing on low-income and elderly individuals who might not otherwise have the means for such grooming.

Having once owned a hair salon in Malaysia, Ms. Yang’s passion for hairdressing didn't fade even after moving to Singapore and pursuing a career as a hawker. “After I retired, my friends encouraged me to cut their hair. Eventually, I sought out places to offer my skills voluntarily,” she shared in Mandarin. Her dedication is evident as she transforms the appearance and spirits of those she serves, often finding joy in the smiles of satisfied clients.

However, a recent confrontation left her shaken. During a haircut session last month, a disgruntled man expressed his dissatisfaction, criticizing Ms. Yang's work as “ugly” and urging her to consider retirement. This incident was later brought to public attention by MP Baey Yam Keng via his Instagram, highlighting the need for respect towards volunteers.

“It really made my heart hurt,” Ms. Yang revealed, her eyes glistening with tears. “I was overwhelmed with sadness,” she added, reminiscing about the support and comfort she received from friends after the incident. Despite this unsettling experience, she remains resolute, motivated by the positive impact she has on her community.

Veteran volunteers echoed Ms. Yang's sentiments, emphasizing that such negative encounters are rare. “Most participants are genuinely kind and appreciative; some even bring us snacks to show their gratitude,” noted Mr. Melvin Har, a volunteer hairdresser at other community events.

Ms. Jamie Neo, who joined the Tampines project in 2022, expressed her surprise at witnessing such a harsh confrontation for the first time. “Seeing Aunty Jenny hurt was difficult; her generosity far outweighs the criticism,” she said. Ms. Neo, who herself faced challenges like ovarian cancer, finds fulfillment in her role providing free nail grooming, stating, “It’s given me a sense of purpose, knowing I can help the elderly with painful nail conditions.”

Even with occasional negativity, these volunteers refuse to be deterred. Mr. Har, who had always dreamt of being a hairdresser, relishes his time spent volunteering, saying, “Each session opens new doors and friendships for me.” Ms. Yang, exhibiting unwavering commitment, doesn’t limit her service to the Tampines sessions. She often receives requests to cut hair at residents' homes and is always willing to travel, highlighting the community’s appreciation for her work.

“I tell everyone that I’m not looking for payment; I just want to help,” she stated with a smile. Her unwavering dedication and passion shine through as she plans to continue her volunteer work as long as her health allows.

Thus, Ms. Yang’s story is not only one of selflessness but a powerful reminder of the positive ripple effects community service can have—changing lives one haircut at a time!