SINGAPORE – In a groundbreaking initiative, bus travelers heading to and from Johor will soon be able to clear immigration using QR codes, starting from late November.

The Immigration and Checkpoints Authority (ICA) in Singapore announced this innovative trial on November 21, allowing eligible passengers to enjoy a faster and more efficient travel experience.

The Trial Launch Dates

The trial will commence on November 23 for those utilizing the Tuas checkpoint and the Second Link, with the Woodlands Checkpoint and the Causeway scheduled to follow on November 28.

Who is Eligible?

This initiative targets Singapore residents, which includes citizens, permanent residents, and long-term pass holders, as well as foreigners who have previously been to Singapore.

Previous QR Code Benefits

Previously, smaller vehicles such as cars and motorcycles have already benefited from QR code technology, reducing typical clearance times.

How the QR Code Process Works

Under the new trial, bus travelers can generate a unique QR code via the MyICA app, available for download on both Android and Apple platforms.

Scanning Process

They have the option to create either an individual or group QR code, simply by selecting "Bus" as the vehicle type in the app.

Biometric Verification

Passengers will first present their QR codes at the passport scanning area before proceeding to the biometric verification stage, which includes facial recognition, iris scanning, and fingerprint checks.

Support from ICA Officers

ICA officers will be available to assist travelers at designated points throughout the process.

Context of the Initiative

This pilot program is part of a larger movement toward digitization in immigration procedures.

Impact of QR Code Trials in Malaysia

Currently, Malaysia is also conducting QR code immigration trials for its own bus and motorcycle travelers crossing into Johor, which aims to enhance efficiency across the border.

Reduction in Waiting Times

Recent data shows that the QR code trials introduced at Johor Bahru checkpoint have impressively cut average peak-hour waiting times from two hours down to an astonishing 15 minutes.

Busy Crossings Statistics

Highlighting the busy nature of these land crossings, the Malaysian Home Minister reported that around 400,000 people utilize the Johor checkpoints every day.

Encouragement for Travelers

This initiative reflects a significant step toward more efficient and user-friendly border control processes. Travelers are encouraged to partake in the QR code trial, helping the ICA refine and enhance these innovative immigration procedures for everyone’s benefit.

Looking Ahead

Stay tuned for what this advancement means for the future of international travel between Singapore and Malaysia!