**SINGAPORE**: In a significant development, FirstCom Academy, a training provider in Singapore, has regained its ability to offer SkillsFuture Singapore (SSG)-approved courses following the lifting of a three-month suspension. This decision, announced by SSG on April 3, allows the academy to resume its operations and eligibility for SSG funding, including SkillsFuture Credit, as long as they comply with specified conditions.

The suspension, which lasted from January 1 to March 31, stemmed from FirstCom Academy's use of a referral program in its marketing strategies, a move that SSG deemed against its guidelines for training providers. While reinstated, the academy is notably barred from offering two Workforce Skills Qualifications (WSQ) courses that had earlier been terminated due to "lapses in course quality."

FirstCom Academy primarily focuses on providing a variety of short WSQ courses covering areas such as digital content creation and social media marketing, which have become increasingly vital in today's digital landscape. However, the academy cannot reapply for the terminated courses for a period of one year.

In light of the recent suspension, SSG has emphasized the importance of upholding high marketing standards and practices among its registered training providers. FirstCom Academy will soon undergo a Training Provider Quality Assessment (TPQA), evaluating its quality systems and course delivery mechanisms. This assessment is crucial for maintaining its eligibility for SSG funding, as courses that underperform based on learner feedback could also lose funding or face removal prior to their scheduled end date.

Moreover, to ensure compliance and raise the bar for training standards, SSG has issued updated marketing guidelines prohibiting training providers from offering incentives or rewards for referrals without explicit written permission. This move aims to eliminate practices that could mislead prospective students or create dissatisfaction among other training participants.

SSG remains committed to its oversight responsibilities, ensuring that all registered training providers adhere to required standards. Any instances of non-compliance will be rigorously dealt with, reflecting SSG's dedication to maintaining the quality and integrity of training initiatives throughout Singapore.

As FirstCom Academy looks to rebuild its reputation and regain the trust of stakeholders, students can expect improvements in course offerings and delivery as the academy aligns itself more closely with SSG’s guidelines.

As the educational landscape in Singapore continues to evolve, the focus on robust training and compliance could shape the future of how training providers operate, leading to a higher quality of education for all. For those interested in taking advantage of the SSG funding, staying informed about these changes will be key. Stay tuned for more updates on FirstCom Academy and other training providers as they navigate these new regulations.