SINGAPORE: An irate McDonald's customer has sparked a heated discussion on social media after claiming the fast-food giant engages in "unfair trade practices" regarding their ice cream sundae portions.

In a post shared on the popular Facebook page COMPLAINT SINGAPORE, the individual, who goes by the name Allwyn, expressed his disappointment regarding the size of his ice cream order. He pointed out that the ice cream cups were only filled to about three-quarters of the expected amount at several McDonald's outlets across Singapore, leading to his bewilderment over the significant difference from what was advertised.

Photos displayed on McDonald's menus showcase ice cream sundaes generously piled high with chocolate and strawberry sauces. However, Allwyn's photo, taken at the Changi Airport Terminal 2, revealed a stark contrast—his sundae appeared drastically less filled, igniting his frustration further.

He recounted an instance where he brought this discrepancy to the attention of a staff member, only to be met with indifference. "This is clearly an unfair trade practice," he argued, asserting that promotional images should accurately depict the actual product serving sizes.

His post resonated with numerous users, as many chimed in to share similar grievances about McDonald’s offerings. Customers remarked that large french fries often fail to fill their containers, with one user lamenting that burger patties have shrunk to nearly palm size. Despite a chorus of complaints, no noticeable changes have been made to rectify these issues.

In an interesting twist, others on the thread suggested that Allwyn could have asked for a replacement or refund from the manager, as many claimed success with similar queries at different McDonald’s locations. “Shrinkflation is a real issue,” one commenter noted, highlighting a growing trend across various food chains and products.

The outcry against portion sizes isn’t new for McDonald’s. Customers have previously aired grievances regarding the quantity of cheese in their Filet-O-Fish meals, the small amount of fries in a “large” packet, and even restrictions on sauces with their McNuggets.

As this controversy gathers steam, many are left wondering: Will McDonald’s address these complaints, or will they continue to ride the wave of customer dissatisfaction? The Independent Singapore has reached out for further comments from the author of the post and McDonald's Singapore. Stay tuned for updates on this developing story!