Introduction

In a surprising development, the Gambling Regulatory Authority (GRA) has renewed the casino license for Resorts World Sentosa (RWS) for a shorter duration of just two years, amid concerns over its underwhelming tourism performance.

Evaluation by the GRA

This significant change, which will take effect on February 6, 2025, marks the first time the GRA has issued a license with a tenure less than the customary three years. The decision was made following an extensive evaluation by a panel appointed by the Minister for Trade and Industry.

Tourism Performance Concerns

The panel reviewed RWS’s tourism performance from 2021 to 2023 and explicitly characterized it as "unsatisfactory." They highlighted several areas requiring "rectification and substantial improvement," indicating that although RWS is a major player in Singapore's tourism sector, it needs to enhance its appeal to compete effectively within the evolving market.

Stakeholder Feedback

In their evaluation, the GRA also considered feedback from other key agencies, including the Ministry of Trade and Industry (MTI), the Singapore Tourism Board (STB), and Sentosa Development Corp (SDC). The next evaluation for RWS is slated for 2026, which could pave the way for either renewal or stricter regulations depending on improvements made during this period.

Response from Genting Singapore

Genting Singapore, the operator of RWS, acknowledged the challenges facing the tourism industry during the evaluation period, especially given the impacts of the COVID-19 pandemic. "RWS continues to accelerate its transformation to refresh and rejuvenate existing offerings to deepen its destination appeal and visitor experiences," said Genting’s company secretary, Liew Lan Hing.

Upcoming Developments

Significantly, RWS is currently working on an ambitious $6.8 billion waterfront lifestyle complex set to be completed by 2030. This mega-project will introduce an 88-meter-tall light sculpture, two luxury hotels, and a “mountain trail” that promises breathtaking views of Sentosa.

Conclusion

As RWS strives to enhance its offerings and regain its status as a leading tourist destination, industry experts and stakeholders will be keenly observing the outcomes in the coming years. Will these ambitious plans be enough to secure a longer casino license in 2026, or is Singapore’s iconic resort on borrowed time? Only time will tell.