Introduction

A shocking incident has emerged from a beauty store located in Nex, where a man has taken to social media to voice his concerns about the staff's aggressive sales tactics aimed at elderly customers.

The Allegations

Derrick Law, a disgruntled son, recounted his experience on Facebook, revealing that his 68-year-old mother faced relentless pressure from The Mineral Boutique to purchase a tiny bottle of 'eye-tightening liquid' priced at a staggering $1,200.

Targeting Vulnerable Customers

Law described how staff members specifically targeted his non-English speaking mother, ultimately pressuring her for her credit card information.

Outrage Over Pricing

'It’s outrageous that a mere 10ml bottle could be sold for such an exorbitant amount,' he exclaimed. 'I can easily find alternative products for less than $150!'

History of Exploitation

His accusations don't stop there; Law claims that The Mineral Boutique has a troubling history of exploiting vulnerable elderly shoppers with similar hard-selling tactics. He shared alarming screenshots from Google Reviews in which numerous customers expressed their outrage over the store's questionable sales methods in both Nex and Jewel Changi Airport locations.

Raising Awareness

In an effort to raise awareness, Law stated, 'I hope Singaporeans will be educated about the existence of such retail shops that employ aggressive salespeople targeting elderly customers who are easily persuaded to spend outrageous amounts on skincare products.'

Reporting the Incident

In light of these serious allegations, Law has reported the matter to various authorities, including the Consumers Association of Singapore and the Competition and Consumer Commission of Singapore. Police reports have also been filed, urging action against the store's conduct.

Legal Framework

Under the Miscellaneous Offences (Public Order and Nuisance) Act, businesses are prohibited from persistently soliciting individuals in a manner that leads to annoyance. First-time offenders can face hefty fines ranging from $1,000 to $5,000, and even imprisonment for up to six months.

Community Response

As the community rallies behind Law’s claims, we await a response from The Mineral Boutique to address these serious accusations.

Conclusion

The debate continues: How far is too far when it comes to sales tactics in beauty boutiques? Will authorities step in to protect vulnerable shoppers? Stay tuned for updates on this unfolding situation, as consumer rights hang in the balance!