Singapore Airlines Takes Flight as the Best Cabin Crew in the World for 2024!

SINGAPORE: In a stunning comeback, Singapore Airlines has clinched the coveted title of World’s Best Cabin Crew for 2024, rising from last year's second place. This year, the airline has surpassed Indonesia’s Garuda Airlines, which dropped to third, while Japan’s All Nippon Airways (ANA) secured the runner-up position.

Awarded by the renowned aviation authority Skytrax, the World’s Best Cabin Crew award celebrates the outstanding performance of flight attendants in both hard and soft service aspects. This includes not just efficiency and technical skills but also the warmth and friendliness exhibited by the cabin crew.

Mr. Tan Pee Teck, Senior Vice President for Cabin Crew at Singapore Airlines, expressed immense pride in this recognition. He stated, “This accolade is a true testament to the unwavering dedication and professionalism of our cabin crew team at Singapore Airlines. Their warmth and commitment ensure that every customer's journey is both memorable and enjoyable.”

Completing the top five were Taiwan's EVA Air in fourth place and Hong Kong’s Cathay Pacific Airways in fifth. Rounding out the top ten were Hainan Airlines, Japan Airlines, Thai Airways, Qatar Airways, and Malaysia Airlines, showcasing a strong presence of Asian carriers in the rankings.

Interestingly, this year’s announcement of the top ten Best Cabin Crews generated considerable buzz on social media, particularly after local Reddit users shared the news. Comments revealed a notable sentiment: all top-performing airlines listed are from Asian nations. Many users observed stark differences in service culture between Asian and Western airlines.

One user remarked, “In the West, it seems like cabin crew are viewed as glorified waitresses in the air, lacking the pride their Eastern counterparts embody.” Another chimed in, highlighting that Western airline staff often prioritize safety over the customer experience, treating passengers more as commodities than valued guests.

The charm of Singapore Airlines resonates deeply with many travelers, as noted by a commenter who said, “Hearing ‘To all Singaporeans and residents of Singapore, welcome home’ gives me a warm feeling each time I fly.

This connection is solidified during the National Day celebrations when Singapore Airlines plays the song "Home" as the flight descends.

As Singapore Airlines soars to new heights, their dedication to exceptional service proves that flying isn’t just about reaching a destination, but creating a cherished experience along the way. Want to fly with the best? Book your next trip with Singapore Airlines and see the magic for yourself!