Introduction

A recent visit to Johor Bahru’s City Square Mall has left some visitors scratching their heads over the conditions of its toilets, which were reportedly in dire need of maintenance even back in 2017. An online user voiced their disappointment, claiming, “There was no toilet paper—totally no improvement!” since their last visit eight years ago.

Visitor Experiences and Comments

The user described the experience as frustrating, mentioning, “If you have to use the facilities, get ready to wash with water.” Their assertion has sparked a debate online, with some commenters disputing the claim. “Are you sure?” one user questioned. Another defended the mall's facilities by stating, “It’s not perfectly clean, but considering it’s an older mall, it’s in acceptable condition.”

Toilet Features Compared to Singapore

Interestingly, others highlighted features that set JB mall toilets apart from those in Singapore, particularly full-length partitions that provide greater privacy. “Ninety percent of their toilets have floor-to-ceiling stalls,” one commenter remarked. This sentiment was echoed by another user, who expressed their discomfort with shorter stalls common in Singapore, stating, “I have to keep looking up to check.”

Foot Traffic and Cleanliness Issues

Yet, while some defend the conditions, the volume of foot traffic at the mall may contribute to the cleanliness issues. One user referred to City Square Mall as a “convenient pitstop,” acknowledging that high visitor numbers can affect toilet maintenance. However, they pointed out that other malls in the area, such as Paradigm and Mid-Valley, boast much cleaner facilities.

Cultural Perspectives on Hygiene Practices

Adding a humorous twist to the conversation, another user quipped, “You go to JB to eat and shop, not to (defecate).” Meanwhile, some commenters raised eyebrows at the original complaint about the lack of toilet paper. They argued that using water is a more hygienic option, with several referencing research that suggests washing with water can effectively remove fecal traces. Many individuals actually prefer a combination of both methods for optimal cleanliness.

Conclusion

The issue highlights an ongoing debate about toilet hygiene practices, especially in a region where cultural differences influence restroom norms. With discussions surrounding cleanliness and hygiene becoming increasingly relevant, this topic might prompt mall management to take further action in improving facilities, reflecting changing public expectations. As for the curious high traffic of visitors to Johor Bahru’s malls, it seems there is no shortage of shoppers willing to brave whatever conditions await them in exchange for food and bargains!