In a significant development for residents of Central Newfoundland and Labrador, NL Health Services has announced the implementation of a Virtual Emergency Room (ER) to enhance emergency medical support in various localities. This innovative approach addresses the ongoing challenges of local physician availability, ensuring that critical emergency care remains accessible round-the-clock.

Here’s the Schedule:

1. Connaigre Peninsula Health Centre, Harbour Breton: - Available from Monday, November 25 at 6:00 p.m. until Tuesday, November 26 at 8:00 a.m.

2. Kittiwake Health Centre, New-Wes Valley: - Available from Friday, November 22 at 8:00 a.m. until Sunday, November 24 at 8:00 a.m. - And again from Wednesday, November 27 at 8:00 a.m. until Friday, November 29 at 8:00 a.m.

What Is a Virtual ER?

The Virtual ER model allows residents to access emergency services through a combination of on-site healthcare professionals and remote consultations with physicians or nurse practitioners via video technology. This ensures that even during periods of limited local physician resources, patients can still receive timely emergency care. Patients are encouraged to attend the ER as they normally would, with the assurance that a health-care worker will be present to assist.

In Addition to Emergency Services:

For those who have non-emergent medical needs without a family physician, NL Health Services operates a Health Hub accessible to all Central Newfoundland residents. This service is open from Monday to Friday (8:00 a.m. – 8:00 p.m.) and on weekends (12:00 p.m. – 6:00 p.m.), although operating hours can vary based on physician availability. To schedule an appointment, you can reach out to either the Gander Medical Clinic at 709-381-0112 or the Killick Clinic in Grand Falls-Windsor at 709-292-8404. However, be prepared for potential increases in wait times for both in-person and virtual consultations.

Additionally, residents can take advantage of the 811 HealthLine, which operates 24/7 to offer: - Medical advice, including the possibility of a virtual nurse practitioner appointment typically within three days. - Health information. - Crucial support during mental health crises.

For ongoing updates about service availability and temporary closures, be sure to check NL Health Services' official sites.

As NL Health Services thanks the community for its understanding and patience, they emphasize their commitment to delivering safe and quality healthcare to all residents of Newfoundland and Labrador.

Stay informed and prioritize your health by accessing these vital services today!