In an innovative stride for health care accessibility, Newfoundland and Labrador (NL) Health Services has launched a provincial virtual primary care program. This initiative is specifically aimed at individuals lacking a primary care provider, such as a family physician or nurse practitioner, who are registered with Patient Connect NL.

Since the program's inception in November 2023, a staggering 17,500 individuals have already participated in nearly 19,000 virtual appointments through Teladoc Health Canada. This impressive uptake highlights the growing reliance on digital health solutions as the province seeks to overcome gaps in traditional health care.

Dr. Jared Butler, the physician lead of the primary care Strategic Health Network, emphasized the importance of virtual care, stating, “While it may not replace in-person visits, this digital tool allows health professionals to diagnose and treat a variety of common illnesses, order necessary tests, manage ongoing conditions, prescribe medications, and make referrals as needed for complex cases.”

Accessibility is at the forefront of the initiative. Patients can easily utilize their phone, mobile app, or computer to engage with licensed Canadian family physicians and nurse practitioners practicing in Newfoundland and Labrador. This ensures that help is only a click away, literally.

Stephen Greene, the vice president for digital health and chief information officer at NL Health Services, shared insights about the program’s benefits. “By harnessing technology, we can close the gaps in health-care access and provide timely, safe, and high-quality support to those in need,” he elaborated.

To qualify for these essential virtual services, residents must meet specific criteria: - They must be without a family doctor or nurse practitioner. - They need to be registered with Patient Connect NL. - They must possess a valid MCP (Medical Care Plan) number.

Individuals interested in registering can easily do so online or by phone. The patientconnect.nlchi.nl.ca site provides an efficient way to get on the list for primary care providers, while those needing assistance can reach out at 1-833-913-4679.

Recognizing the urgent need for improved health care access, NL Health Services is committed to providing updates via regular mail to new patients on the waitlist, guiding them through the process of utilizing virtual primary care, even before they have been assigned a family doctor.

The move toward virtual health care addresses recommendations from Health Accord NL, aiming to increase capacity and stabilize the healthcare system by ensuring a larger pool of professionals is available to offer services.

This virtual health care initiative is a game changer for many Islanders, providing an opportunity for thousands to receive the primary care they deserve without unnecessary delays. For more details and to get started, visit [Virtual Care NL](https://virtualcarenl.ca/virtual-primary-care/).

Don't miss out on this revolutionary health care solution that's changing lives—take the step to connect today!